24 Hour Emergency Service | Immediate Reponse


The Claims Process

  • We contact your insurance company and advise them that we are representing you and request a certified copy of your policy with all amendments at the time of your loss during this first communication.

  • We then request a meeting with any experts that your insurance company has retained along with you adjuster and discuss procedures going forward, any policy issues, advances, and any depreciation issues. 

  • Assist Client with securing temporary housing, securing a remediation company, and assist with contractor selection if requested.

  • Review and analysis of your entire policy to ensure coverage, endorsements, and exclusions and how they will impact your claim.

  • Onsite inspection and recording of damages by individual line item to estimate rebuilding cost which is necessary to maximize recovery. 

  • Set up any appraisals necessary to satisfy co-insurance provisions of your policy,

  • Prepare a complete inventory and values of all personal possessions lost.

  • Ensure the proper experts, such as engineers or CPA, for those losses that are necessary like business interruption or collapses or explosions.

  • Request and advances in the event they are needed to defray costs for Additional Living Expenses and or rebuilding efforts.

  • Prepare a complete claims package with all documentation and send three different ways, (Digital, Overnight, and Snail Mail), to ensure an expeditious payment form the insurance carrier.

  • Ensure a documented historic account of the claim in the event the claim is sent to appraisal or further litigation.

  • Make weekly status update communication with clients and the insurance company.

  • Ensure all paperwork is completed once work is complete for depreciation payment and final ALE payments.

Delaware Valley Public Adjusters

Swedesboro, NJ 08085


Fax: 856-975-5276

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© 2019 Delaware Valley Public Adjusters.